Improve playback
Video quality can change with connection strength and device capability. Try another network or lower the playback quality if that option is available.
- Check your connection.
- Restart the app and try again.
- Update Kronop and your device software.
Uploads are stuck
Keep the app open while retrying if the app asks you to. If the problem continues, note the approximate time and any error message for a future support request.
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