Help centerACCOUNT & ACCESS

Login help

Troubleshoot common sign-in and login issues.

Try these checks

A login issue can be caused by an outdated app, an unstable connection, or using a different sign-in method than the one used when the account was created.

  1. Check your internet connection and try again.
  2. Update Kronop from its official download source.
  3. Use the same sign-in option you originally chose.
  4. If prompted, follow the in-app account recovery steps.

Still unable to sign in?

Do not share your password or one-time codes. Use Password recovery first, then contact support if the account is still inaccessible.

Need more help with this topic?Contact support