kronopHELP & SUPPORT
Contact support
Help centerKRONOP FEATURES

Live help

Troubleshoot starting or watching a Live session.

Before starting Live

Check your connection and confirm Kronop has the device permissions needed for the controls you want to use.

  1. Update the app.
  2. Review camera and microphone permissions in device settings.
  3. Try again on a stable connection.

Watching a Live session

If playback stops, refresh the session or try another connection. Availability may vary by account and region.

Need more help with this topic?Contact support